KitchenLeaf.shop
At KitchenLeaf.shop, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. To be eligible for a refund, the item must be unused, in its original condition, and returned in the original packaging. Proof of purchase, such as your order number, is required to process any return request. Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed within 5–7 working days. Refunds are issued through the original payment method or bank transfer, depending on the situation. Shipping charges are non-refundable unless the item received was damaged or incorrect. If you receive a defective or wrong product, please contact us within 48 hours with clear pictures for quick resolution. KitchenLeaf.shop reserves the right to refuse returns that do not meet our policy conditions. For any refund-related questions, feel free to contact us at support@kitchenleaf.shop.